Benefits:

401(k)
401(k) matching
Competitive salary
Free uniforms
Health insurance
Paid time off

Job Overview:
The primary job of the Team Coordinator is to assist the day-to-day Mitigation managers. The job types related to the operations can range from mold to water, smoke to fire, biohazard to emergency services, to all general repairs.

Essential Job Functions:

Respond to and dispatch teams to all mitigation calls.
Inputting jobs into PSA on occasion.
Monitor Job Management Report related to mitigation and/or repair jobs daily.
Track KPI dates and follows up with Project Manager concerning alerts.
Participate in first level of customer complaint issues.
Other duties as assigned.
Management and accuracy of PSA.
A/R collection management and documentation.
Customer Service and liaison.
All admin and accounting for the team as well as needed assistance to the EST and PM .
Creating Cheerleader Customers
Job is entered into PSA and PM is notified.
PM contacts the customer:
Schedules appointment
Confirms data in PSA
TC creates Repair Binder Mitigation
Daily/nightly job schedule. Prepare schedule for each work day by no later than 4:15pm.
On call schedule. Prepare monthly on call schedule for water technicians.
Participation in production meeting with Project Managers.
Enter Billing in Xactimate
Update all Program KPI and required updates

Repairs

Send repairs to coordinator to schedule a repair estimator.

Skills/Qualifications:

Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint and Exchange)
Excellent English written and verbal skills
Attention to detail
Takes Initiative
Customer focused
Team player
People skills
Solves Problems

Miscellaneous Information:

Job Type: Full-time

Required education:

High school or equivalent

Required experience:

Administration, Accounting Finance is a plus: 3 years

Panhandle Cleaning & Restoration

Consider a Career with Panhandle Cleaning & Restoration / DKI

Satisfaction
You’ll end every day with knowing that you’ve genuinely helped someone. This fuels the passion we’re looking for in individuals. Being at the forefront of disaster restoration, you’ll find yourself helping people out of tough situations each and every day. We’re in the business of restoring lives.

Team
No one can do it all alone. No matter your position at Panhandle, you are a member of an elite team.